Last Updated: Dec 23, 2025
VTS Synergy Group Company is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you interact with us, including through our website, Meta (Facebook/Instagram) Instant Forms, advertisements, phone calls, emails, SMS, and other online or offline interactions.
By submitting your information or using our services, you consent to the practices described in this Privacy Policy.
1) Company Information
Company Name: VTS Synergy Group
Business Type: Insurance Services Provider
Location: Florida, United States
Service Area: United States (primarily Florida)
For privacy-related inquiries, please contact us at:
📧 Email: corporate@vtrsynergygroup.com
📞 Phone: 407 434-0400
3) How We Collect Information
We collect information through:
Meta Instant Forms (Facebook & Instagram lead forms)
Our website contact or quote forms
Phone calls, emails, and SMS messages
Cookies, pixels, and similar tracking technologies
Third-party advertising and analytics tools
2) Information We Collect
We may collect the following categories of personal and non-personal information:
a. Personal Information
Information you voluntarily provide, including but not limited to:
Full name
Phone number
Email address
Mailing address
ZIP code, city, and state
Date of birth
Insurance-related details (such as coverage interests, eligibility information, or quote-related data)
Any other information you submit via forms, messages, or communications
b. Automatically Collected Information
When you interact with our website or ads, we may collect:
IP address
Device type, browser type, and operating system
Pages visited and time spent
Referral source (e.g., Meta ads)
Cookies and tracking pixels (including Meta Pixel)
4) How We Use Your Information
We use your information for legitimate business purposes, including:
Providing insurance quotes and policy information
Contacting you regarding insurance products and services
Verifying eligibility and matching you with suitable insurance options
Responding to inquiries and customer support requests
Marketing, advertising, and promotional communications
Improving our services, ads, and customer experience
Complying with legal, regulatory, and contractual obligations
6) Sharing & Disclosure of Information
We do not sell your personal information.
We may share your information only with:
Licensed insurance agents and carriers for quoting and policy purposes
Service providers and vendors who assist with operations (CRM, analytics, marketing platforms)
Advertising partners (including Meta) for campaign optimization (without exposing sensitive personal data)
Legal or regulatory authorities if required by law
Business successors in case of merger, acquisition, or sale of assets
All third parties are required to maintain confidentiality and data security.
5) Marketing Communications & Consent
By submitting your information, you expressly consent to be contacted by VTS Synergy Group, including via:
Phone calls (including automated or prerecorded calls)
SMS/text messages
Emails
Message and data rates may apply. You may opt out of marketing communications at any time by:
Replying STOP to SMS messages
Using the unsubscribe link in emails
Contacting us directly
7) Use of Cookies & Tracking Technologies
We use cookies, pixels (including Meta Pixel), and similar technologies to:
Track ad performance
Measure conversions
Understand user behavior
Improve marketing relevance
You may disable cookies through your browser settings; however, some features may not function properly.
8) Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information, including:
Secure servers and encrypted systems
Limited access to personal data
Internal confidentiality policies
Despite our efforts, no data transmission or storage system can be guaranteed 100% secure.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
9) Data Retention
We retain personal information only for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal, regulatory, and insurance obligations
Resolve disputes and enforce agreements
Your Privacy Rights (Florida & U.S. Residents)
You may have the right to:
Request access to your personal data
Request correction or deletion of your information
Opt out of marketing communications
Limit certain data uses
To exercise your rights, contact us using the details above.
Third-Party Links
Our website or ads may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact: VTS Synergy Group Florida, USA